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Post Market Surveillance Associate

Hallow, Worcester, UK

About Us

JointMedica was formed in 2000. We are a small autonomous business, working in friendly co-operation with respected orthopaedic surgeons, experienced engineers, and a variety of cutting-edge manufacturing facilities. We specialise in the creation of products that are highly innovative while at the same time meeting the heightened expectations of patients, along with the stringent quality and safety standards that apply to modern orthopaedic implants.

About the Role

JointMedica is a growing company in the medical device sector that designs and manufactures several implantable orthopaedic devices and their associated surgical instruments. As part of our expansion plans, JointMedica Ltd is looking for a PMS Associate to gather and collate clinical data to meet regulatory requirements, and to drive continued product improvements in close collaboration with orthopaedic professionals. This person will report to our Vice President – QA/RA.

The devices we manufacture are of high classification, and hence we require rigorous post-market surveillance and post-market clinical follow-up studies to be managed under a certified quality management system.


Key requirements

Ideally, you will have experience or understanding of the medical device or orthopaedic industry. Knowledge of ISO 13485, 21 CFR Part 820, and the Medical Device Regulations is desirable.

You will be expected to create regulatory documentation to support JointMedica’s medical devices, and by working with others within the business, improve their efficacy. You will also be able to provide appropriate input during internal and external audits.

Job Responsibilities:

·        Establishment of post-market surveillance and post-market clinical follow-up plans

·        Completion of post-market surveillance reports including Periodic Safety Update Reports (PSURs) and Summaries of Safety and Clinical Performance (SSCPs)

·        Proactive gathering of post market data directly from healthcare professionals

·        Management of clinical data collection from a variety of sources including:

o   Direct feedback from user surgeons

o   Customer complaints

o   Patient Reported Outcome Measures (PROMs)

o   Product information from joint registries

o   Vigilance databases

o   Published clinical literature

·        Assist in activities of Clinical Research Organisations (CROs) during clinical investigations as required

·        Input into Clinical Evaluation Reports (CERs)

·        Input into internal product reviews

·        Input into vigilance reporting to regulatory authorities

·        Input into customer complaint investigations

·        Input into technical file documentation relating to clinical performance and associated risks


Required Job Skills:

·        Attention to detail is essential

·        Report writing ability

·        Data analysis

·        Strong problem-solving skills

·        Personable manner to develop relationships with external partners including orthopaedic surgeons

·        Ability to work with staff at differing levels of the organisation

·        Competence to assess and upgrade procedures and systems as required

·        Strong communication skills

·        A team player

·        Versatile and a self-starter able to work without supervision.


How to Apply 

Please apply by emailing your CV to

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